Privacy Policy

1. Information We Collect

We collect information to provide mortgage brokerage services, connect you with lenders, and improve your experience. This includes:

• Personal Information: Name, address, phone number, email, Social Security number, income details, employment history, and credit information (collected during loan applications).
• Financial Information: Bank account details, assets, debts, and credit scores (required for loan processing).
• Usage Data: IP address, browser type, pages visited, and time spent on site (via cookies and analytics).
• Communication Data: Inquiries, feedback, or messages submitted through forms or email.

We do not collect sensitive information beyond what’s necessary for mortgage services.

2. How We Use Your Information

We use your information to:

• Process loan applications and connect you with suitable lenders.
• Communicate updates, offers, and service-related information.
• Improve our website, services, and marketing efforts (e.g., personalized rate quotes).
• Comply with legal requirements, such as anti-money laundering checks or NMLS reporting.
• Analyze trends to enhance customer service and prevent fraud.

We never sell any data—your personal information is never sold to third parties for any purpose, including marketing.

3. Sharing Your Information

We may share your information with:

• Lenders and Partners: To facilitate loan origination, underwriting, and closing (e.g., credit bureaus like Equifax or TransUnion).
• Service Providers: For website hosting, analytics (e.g., Google Analytics), or secure data processing, under strict confidentiality agreements.
• Legal Authorities: If required by law, subpoena, or regulatory bodies like the CFPB or NMLS.
• Affiliates: Within our company for operational purposes, if applicable.

We do not share information with non-affiliated third parties for their own marketing without your consent.

4. Cookies and Tracking Technologies

Our site uses cookies, web beacons, and similar technologies to enhance functionality, track usage, and deliver personalized content. You can manage cookie preferences through your browser settings. Essential cookies are required for site operation; others (e.g., analytics) can be opted out of.

For more details, see our Cookie Policy.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information, including encryption for sensitive data and secure servers. However, no method of transmission over the internet is 100% secure, so we cannot guarantee absolute security. Report any suspected breaches to us immediately.

6. Your Privacy Rights

Depending on your location, you may have rights under laws like CCPA or GLBA, including:

• Access, correct, or delete your personal information.
• Opt out of data sales (we never sell data) or targeted advertising.
• Request information about disclosures to third parties.

To exercise these rights, contact us at info@rgimortgage.com. We respond within 45 days (or 90 days for complex requests). California residents can also submit CCPA requests via our online form.

7. Children’s Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children. If we learn we have, we will delete it promptly. Parents or guardians should contact us regarding any concerns.

8. International Users

Our services are primarily for US residents in licensed states (CA, TX, FL, OR). If you access from outside the US, your information may be transferred to and processed in the US, where privacy laws may differ. By using our site, you consent to this transfer.

9. Changes to This Privacy Policy

We may update this Policy periodically. Changes will be posted here with the “Last Updated” date. Significant updates will be notified via email or site notice. Continued use after changes constitutes acceptance.

10. Contact Us

For privacy questions or to exercise your rights, contact our Privacy Officer at:

RGI Mortgage
21241 Ventura Blvd Ste 285, Woodland Hills, CA 91364
Email: privacy@rgimortgage.com | Phone: (888) 123-4567