Privacy Policy

You may provide information when you request information or a conversation, use a website form, or begin or submit a mortgage application through the secure application portal.

General inquiry information may include your name, phone number, email address, preferred contact method, property state, mortgage goal, timing, and message.

Do not send Social Security numbers, account numbers, tax returns, bank statements, identification documents, passwords, or other sensitive financial records through ordinary email.

The website links to https://apply.rgimortgage.com for mortgage applications and supporting information.

Information submitted through the application portal may include identity, credit, income, employment, asset, debt, property, occupancy, and other financial information needed to evaluate a mortgage request.

Application information may be subject to separate terms, authorizations, and privacy notices displayed through the portal or provided during the mortgage process.

The website's hosting, security, and technical service providers may automatically collect standard technical information such as IP address, browser and device type, operating system, referring page, pages requested, date and time of access, and error, performance, and security logs.

The specific information collected depends on the services enabled on the production website.

Information may be shared, as appropriate, with website hosting, security, communications, CRM, document, and technology service providers; mortgage lenders and service providers involved in evaluating or processing a requested mortgage transaction; credit-reporting, appraisal, title, escrow, insurance, verification, compliance, and other transaction participants when authorized or permitted; regulators, government agencies, courts, law enforcement, or other parties when required or permitted by law; and professional advisers or parties involved in a business transaction, subject to appropriate obligations.

The specific sharing of nonpublic personal information may be described in separate financial privacy notices provided as required by applicable law.

The website may link to an application portal, regulators, government agencies, lenders, and other third-party services.

Third parties control their own websites and privacy practices. Review their policies before submitting information. RGI Mortgage does not control the security, availability, or privacy practices of third-party websites.

The website may use cookies or similar technologies that are necessary for operation, security, preferences, or basic performance measurement.

You can control cookies through your browser settings. Disabling some cookies may affect website functionality.

RGI Mortgage and its service providers use administrative, technical, and physical measures intended to protect information.

No website, email system, transmission method, or storage system can be guaranteed completely secure. Use the secure application portal for mortgage application information and financial documents.

Information may be retained for as long as reasonably necessary for the purpose for which it was collected and to meet legal, regulatory, licensing, recordkeeping, dispute-resolution, and security obligations.

Retention periods may vary by the type of information and the mortgage process involved.

You may choose not to submit information through the website, use the secure portal rather than ordinary email for financial documents, control cookies through your browser, ask RGI Mortgage to update general contact information, or unsubscribe from non-transactional email communications using the method provided in the message when available.

Additional rights may apply under applicable law. Contact RGI Mortgage with a privacy question or request. Identity verification may be required before acting on a request.

Federal and state financial privacy laws may require separate notices describing the collection and sharing of nonpublic personal information in connection with a customer relationship.

Any separate privacy notice provided during the mortgage process should be read together with this website policy. The separate notice controls for the financial-information practices it covers.

RGI Mortgage may update this policy from time to time. The revised version will be posted on this page with an updated effective date.

Privacy questions may be directed to RGI Mortgage through the Contact page.